Account Coordinator

Location: Boston Metro Area Office (Woburn, MA)

Total Compensation: 
$31k - $42k (base + performane bonus)
Benefits: health care, 401K after initial 4 month trial period 

Description of Polar Design:

Polar Design is a mid-sized, global interactive agency employing twenty-five designers, developers, and creative and marketing professionals in its two US and European offices. The diversity of our clients - from sole-proprietors to leading global organizations such as Shell, the BBC, Schneider Electric, Prada, Orange, Prudential, GlaxoSmithKline, and many others - strongly reflectsour work quality, skilled staff and service. Joining Polar Design means becoming part of a small yet dynamic team of fellow designers, developers and marketers whose innovation explains why the company has grown steadily since its founding in 1999.
 
 
Description of the Position:
 
This is an entry level position in supporting clients accounts and the account management and production team that services them with the potential to lead to an account management role.. 
 
Responsibilities include taking part all aspects of client relationships as well as individual projects:
 
-         initial kick-off and consulting
-         assembling a project team
-         participating in concept development
-         assisting with the drafting of project specifications
-         handling client requests and coordinating those with the project team
-         scheduling milestones (e.g., reviews) with clients and the project team
-         participating in quality assurance. 
-         post-project support for hosting control panels, content management software
-         content migration for client web sites or brochures
-         resolving clients' questions or concerns related to their hosting accounts

You will work primarily with a project manager as well as the sales manager, but may also interact with individual designers. Additional responsibilities may include business development and solutions consulting, depending on your level of familiarity and expertise with interactive technologies and sales. 
 
Candidates should be highly motivated, enjoy working with a wide range of clients (and people), and want to develop a career in the interactive space. 
 
 
Benefits and Salary Range:
 
Starting Base Salary: $30,000 - $35,000
Benefits: Health care coverage, 401K/IRA, performance bonuses
 
 
Minimum requirements: 
  1. Bachelor Degree from an accredited 4 year university program
  2. Marketing, customer service, or account management internships or work experience in web design, graphic design, print design, software development, or search engine marketing
  3. Some familiarity with web design technologies: Photoshop, HTML, CSS, content management solutions, e-commerce solutions
  4. Strong writing and communication skills
  5. Ability to work with minimal supervision, to find answer to questions that you don’t know
  6. Professional appearance
  7. Permission to work in the US 
Please respond by submitting to jobs@polardesign.com a cover letter, resume/CV, and available writing samples.
 
No phone calls, please.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Applicants selected for this position will be expected to sign a confidentiality and non-disclosure agreement.